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***** 55-minute Audio Interview: Scsi's "World Class Level" Web site Design *****
SPECIAL NOTE: Learn what Scsi's "World Class Level" Web site design is all about by accessing the 55-minute recorded (audio-only MP3 file, 12 MB in size) interview Cincinnati Business Talk #158 Raymond Sonoff, Web Sites produced by Mike Roth, Cincinnati's longest-trained Sandler Trainer.
Ready to act? Call (859) 261-5908 to immediately reach Raymond Sonoff, President of Sonoff Consulting Services, Inc., 271 Saxony Drive, Crestview Hills, KY 41017-2294 USA. ... or send an e-mail message to "info AT sonoffconsulting DOT com" to get answers to your specific questions, or make immediate use of Scsi's Contact Form 1 Web page, and fill out the form's fields citing whatever you want addressed by Scsi.
For your convenience, the major headings provided on this Web page are listed immediately below:
NOTE: Relevant hyperlinks are included within the associated paragraphs to make your browsing session productive and all the more enjoyable.
Among the many possible questions to be asked and addressed are the following:
Most people seem comfortable when they are able to pin a descriptive label on things. So, for what Sonoff Consulting Services, Inc. does best, use the phrase "problem solvers" as a good place to start with defining what Scsi can do for you.
Take this matter to the next level, and you will begin to appreciate the complexity underlying the seemingly simple statement: "People prefer problems they understand to solutions they don't."
How can this often observed stance be explained? Quite easily. When problems arise, most companies want to have solutions implemented, and they really don't want to go through the intensive process of climbing what is usually a steep learning curve to find out how to solve the stated problem. What the management and staff at most companies really do want is to first be apprised of a solution to the problem -- and preferably a quickly discerned and implemented solution that solves the specific problem once and for all time, period.
Finding a resource that has the experience, talent, skill sets, and ability to figure things out on behalf of its Clients is the "real problem" that Scsi has been solving for clients located throughout the United States.
To give you one specific example is easy, namely: How has Scsi's "Productivity Focus" led to the implementation of a verifiable claim that Scsi Productivity and Knowledge Transfer Web site is truly a "World Class Level Web Site" -- the first and only one of its kind to date?
If you will just take some time to view Scsi's Productivity Focus diagram -- shown below if graphics are enabled, you will quickly become able to relate concepts (listed inside closed boxes) to actual Web page implementations, explanations, and examples that Sonoff Consulting Services, Inc. can provide you with workable, effective, and productive solutions to complex "problem solving dilemmas." -- including discernment that they exist even when you are currently not aware of their presence.
Learn and prove for yourself -- both quickly and quantitatively using Scsi's Test Criteria Evaluation Worksheet (STCEW) Tool:
Once this one-pager PDF file is launched, you will immediately be presented with a straightforward checklist of ten specific things to look for -- and grade for yourself -- regarding any selected Web page on any Web site. The ten items listed comprise Scsi's set of ten Best Practices that any World Class Level Web Site should strive to provide its visitors/customers/prospects/users.
As a noteworthy benchmark for comparison purposes, all ten of Scsi's Web Site Best Practices are incorporated on every one of Scsi's P&KT Web site's pages -- thereby scoring 100 out of 100. Unfortunately, nearly all of today's Web sites -- even those that are supposedly well-designed and may have received Web site design awards -- generally exhibit degree-of-conformance scores of 30 or less, including zero in many cases.
Scsi guarantees that your completing the Scsi STCEW Tool Web page evaluation exercise for even just one Web page on whatever Web site(s) you choose should prove to be an eye-opening experience. For once you measure and quantify the assessment, you will be enlightened as to the vast amount of "room for improvement" that exists.
Moreover, when and if you work through the STCEW Tool's ten Yes-or-No choice questions for any of the Scsi P&KT Web site's pages, you will truly "see for yourself" that a degree of conformance score of 100 is the result you will obtain. Only then must you conclude and will begin to appreciate that a workable, effective, and productive solution is not only possible but has been clearly demonstrated to exist within the entire sonoffconsulting.com domain.
The obvious next question becomes, "Why don't other Web sites demonstrate at least a significant number of Scsi's Web Site Best Practices: -- given that Scsi's Web Site Best Practices are achievable, convincing implemented, and can be easily demonstrated throughout the Scsi P&KT Web site?" That is, of course, precisely what needs to be discussed further in the paragraphs that follow.
Scsi believes that this fact -- poorly designed Web sites are the norm and not the exception -- reflects the lack of focus or serious attention upon in-depth addressing of both Web usability and Web accessibility issues -- matters that should be incorporated in as seamless a manner as possible -- to benefit every Web site visitor.
Scsi's TOTAL ACCESS design and implementation aims toward achieving a first-pass solution for Ubiquitous Web Access.
Scsi's P&KT Web site is clearly focused on serving as an exemplary working model that clearly and convincingly demonstrates what "The Ubiquitous Web Domain" describes as a goal to strive to reach.
The importance of applying critical thinking to any problem -- long before beginning any attempts toward becoming immersed in solutions-related details -- cannot be overstated.
For only after a high-level view of a feasible solution becomes clearly established does it make sense to undertake creation of an overall plan for solving intricately complex problems. Moreover, participants will be empowered to proceed with their respective assignments with increased confidence when a unified focus on a common goal is in place.
Please read on for more specifics as to where Scsi can assist companies to achieve their goals and objectives through focusing on productivity -- individually and collectively.
So, if Web site-related matters of Web accessibility and Web usability are exactly what you are looking for assistance with at this moment, that's great, because Scsi can certainly help you address these most important customer-centric issues.
These expert services are exemplified by Scsi's "Perfect 10" Web Site Standard and currently encompass three major areas, namely:
By counting on Scsi's expertise in these matters, productivity-driven companies will become better informed, trained, and remain focused on how to maximize their return on investment.
For example, by implementing Scsi's World Class Level Web Site Best Practices companies will increase the overall effectiveness of their corporate Web site designs. In short, companies must strive to find professional resources from which they can learn for themselves how to recognize, address, and thereby significantly reduce the pervasive issue of "silent losses."
Substantial lost revenues often result from dissatisfied prospective customers or returning customers who decide to give up on completing an order-entry process. This may be due to confusion, inability to find specific items or explanatory information, or whatever anywhere along the way. All of these matters reflect the Web site's lack of customer-centric values -- something that patrons will always expect to be present, regardless of the medium of communication employed by any business.
"Silent losses" represent a major economic issue that neither Web site personnel nor corporate management will ever resolve without learning how to address its many-sided set of underlying root causes.
And, that is precisely where Scsi can best serve its clients -- by training company personnel to first learn how to "see the canvas before trying to paint the big picture" -- as to what are the set of problems that are now understood by all parties as having to be addressed.
Scsi's WebKISS™ Guides
Listed below for your convenient reference are Scsi's WebKISS™ Guides that you can view and download at any time.
These are all examples of resources made available to anyone who visits the Scsi P&KT Web site.
Since its incorporation in 1985, Sonoff Consulting Services, Inc. has provided its clients with numerous professional consulting services, a few of which are listed below:
Skip to MAIN HEADING of this page, view or download a PDF version of this Web page's main contents (including associated hyperlinks), jump to TOP of this page, or go to the Portal, Home, Expanded Home, Graphics-based Home, About Scsi, Site Map, Productivity, Scsi's WebKISS™ Guides, Other Web Sites, or Contact Us page of the Scsi P&KT Web Site.
Call (859) 261-5908 to immediately reach Raymond Sonoff, President of Sonoff Consulting Services, Inc. (Scsi), 271 Saxony Drive, Crestview Hills, KY 41017-2294 USA, send an e-mail message to "info AT sonoffconsulting DOT com" to get answers to your specific questions, or access Scsi's Contact Form 1 Web page (or the thumbnail image provided below), and fill out the form's fields citing whatever you want addressed by Scsi.
Remember: If you have some questions to ask, wish to request additional information about specific topics, or want to send a request for proposal, Scsi always welcomes inquiries and will respond promptly (often the very same day).
This "What Does Scsi Do -- exactly?" Page of Sonoff Consulting Services, Inc.'s Productivity and Knowledge Transfer Web Site was last updated, validated -- to assure full conformance to W3C's HTML5, screen medium cascading style sheet (CSS3), and WCAG Accessibility (Priorities 1, 2, and 3, inclusive) recommendations -- and uploaded on Wednesday, February 10, 2016 at 1:35 p.m. ET by Raymond Sonoff, President of Sonoff Consulting Services, Inc., 271 Saxony Drive, Crestview Hills, KY 41017-2294 USA: Telephone: (859) 261-5908.